MAS Training and Consultancy

This nationally recognised national open college network (NOCN) door supervisors training course is spread over 4 days, and is an introductory course aimed at giving learners basic door supervisor training. The door supervisor course covers the key subjects recommended by the Security Industry Authority (SIA) enabling the learner to apply for an SIA Licence.

SIA Door Supervisor Course

Part 1 – Roles and Responsibility (15 Hours)

• Appropriate behaviour for Door Supervisors
• Search and Arrest procedures
• Drugs awareness
• Civil and Criminal Law
• Health and Safety at Work
• Emergency procedures
• Licensing Law
• Crime preservation and Recording incidents
• Equal Opportunities and Discrimination

Part 2 – Communication Skills and Conflict Resolution (15 Hours)

• How to eject and refuse entry in a manner that will reduce risk of conflict
• Understanding laws of arrest
• Identifying types of incidents and how to deal with them
• Avoiding conflict and reducing risk
• Defusing Conflict
• Resolving Conflict
• Learning from Conflict